As the son of US Army veterans, Raymond grew up with a strong sense of duty to help people, especially veterans, in any way possible. While at Rutgers University, Mr. Mercer studied organizational communication and psychology with a minor in entrepreneurship. Those three concentrations are what Raymond refers to as “the Problem Solving Tool Box.”
A fantastic opportunity to use this toolbox arose when a former classmate from Saint Joseph High School was looking for help with his PTSD life coach app and venture, MiraTherapeutics. This company resonated with Raymond; PTSD was a significant issue that has plagued the veteran community. Working with the MiraTherapeutics team as a consultant, Raymond managed to line up the necessary conditions for preclinical trials. While working at the office of Veteran Services at Rutgers, Raymond discussed with his veteran friends the app’s functionality, relying on their recommendations to improve the user experience. This experience jump-started Raymond’s vision for impact.
Raymond was a leader in the Rutgers community as both the founder and president of a student advocacy organization all four years of his college career. He was very involved in the Rutgers entrepreneurship program, forming several business model canvas’ with classmates. The main take away from the program was profitable business is fulfilling people’s needs. Helping people succeed is a passion that he continued to pursue after college. He was a pro-bono consultant for three startups, informing them of the necessary business fundamentals to differentiate themselves in their respective markets. In recent years, the need for optimization has never been more apparent because the optimization of both time and resources is crucial for successful companies. At PCSO, Raymond optimizes internal and external communications, strives to eliminate inefficiencies across all departments, and provides a strategy to advance the public image of PCSO. Raymond is also an avid basketball fan, both as a player and a coach for his local youth team. His heritage as a Filipino-American is very dear to him, so giving back to the Filipino community is one of his primary career goals. Every year, he regularly collects clothes, shoes, and other items from his friends and family to donate to Filipinos in need.